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BETTER CUSTOMER SERVICE

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GenesisSupport
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Status: Moderator
Total Posts: 90
Posted: 06 February 2012 17:56 Quote

Dear Customers:

In Genesis Technology we are committed to provide the best shopping experience you can have. Therefore, for us it is important to use this part of the forum to comment or suggest how we can improve this so we can work out something quick on our benefit

Any personal consultation about an order in particular should follow the normal process to contact us to support@gecigarette.com so we can assist you even better

Thanks for your understanding

THE GENESIS TEAM
glyn
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Total Posts: 8
Posted: 23 March 2012 13:08 Quote
It would be handy if you had someone responsible for answering customer queries on here too
GenesisSupport
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Status: Moderator
Total Posts: 90
Posted: 26 March 2012 12:08 Quote

Dear Glyn:


Thanks for your comment. In Genesis Technology we are here to help you with any matter related with your e-cig. Our forum is created to educate and help people with common doubts and issues about the use of their e-cig.

However, to give a most efficient troubleshooting to any particular enquiry, an initial contact via phone or e-mail to support@gecigarette.com must be done.

Sorry for the inconvenience

The Genesis Team
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