Please enter your enquiries below and we will get back to you within 24 office hours. 

Please bear in mind our opening hours are Monday to Friday from 9pm to 5pm.

Note: In order to offer you a quick and effective assistance please have your order number ready before you contact our customer service team (it does normally appear in the front label of your packet or handwritten at the back). Without the order number we will only be able to answer general enquiries but not specific questions with regard to your order. The order number can be found in the order confirmation email you received from us after you made the payment. (which is different to the paypal transaction number that is a 16 digit number)

Alternatively please email us:

Customer service and retail enquiries: support@gecigarette.co.uk

Suomenkielinen asiakaspalvelu / Customer service in Finnish: anthon@gecigarette.co.uk

Telephone number: 0207 517 6074